Went in to buy a new Tacoma and was set up with Jay who was able to quickly get us looking at the model I was interested in without any pressure to get us to make a deal at that second. I came back in the next day to work out a deal and ended up speaking with the sales manager Chris who was able to secure a great deal for me. Dan helped us wrap up the deal and took the time to get me familiar with the truck and make sure I knew each feature while also being a friendly representative and showing true professionalism and courtesy. I’ll be more than happy to give them future business with my next vehicle. There’s zero pressure when shopping at this dealer and they’ll be happy to work with you to make sure you’re happy with the deal you’re getting.

They have a very organized system for service department. Get you in ontime for appointment. My wait time is an hour or less for regular scheduled maintenance. A very nice. Clean waiting area. Frank was very helpful answering my questions at check in to check out.

Super fast and friendly people

Purchased a 2023 Camry SE. My sales rep was Craig Cohen. I would definitely recommend this dealership and sales rep.

Muy buen vendedor Michael Castro nos atendió muy amable profesional y sobre todo muy carismático. Linda persona

Dan Meehan was completely professional and made buying my new Grand Highlander the easiest process I’ve ever experienced. I think collectively I was at the dealership for a total of two hours combined with two visits! No waiting around, everyone is extremely friendly and welcoming! I highly recommend Riverhead Toyota and will continue my business with them for years to come.

The people in the service department are always nice.Never have a problem Only took like an hour and a half for what I needed done everything well

I have been a customer of Riverhead Toyota for almost 40 years. Through out these years there have been two different owners at two different locations. I find the present owner (Ted) to be both friendly and personable. He is always willing to listen to any concerns you may have. The service advisors are professional and efficient. Quick to greet and assist you during check in . I am especially appreciative of Samantha . She always goes above and beyond with her full explanations and subsequent helpful suggestions. Thank You ….. The only problem I have ever encountered at the dealership is trying to get a loner. When I inquired recently there were none available for several weeks. A minor inconvenience as I was able to get a neighbor to shuttle me back and forth from the dealership to my home.

Quick and easy got my car staff's great

Charles was very friendly, honest, knowledgeable and not pushy. Fair price. They couldn’t negotiate on a 2025 since 2026 is delayed. Overall good experience

Excellent customer service an highly recommend.

They keep in touch with you

The staff at Riverhead Toyota was extremely helpful in getting my Toyota Tacoma inspected. Especially Frank, he was both informative and diligent in executing the task at hand with professionalism. I would highly recommend the dealership to anyone with high expectations. They nailed it.

Great experience! Christian Lopez was very friendly and accommodating! I even had my baby with me and the staff was super family-friendly and patient. Love our new 4Runner! Absolutely recommend 10/10

Great service loyal customer for 16 years.

Great customer satisfaction. A sales staff who listens to customer's requests and needs and follows through on them. Special thanks to Marshall Dornfeld for his expertise in the field.

MARSHALL was professional, knowledgeable and simply wonderful to deal with.

I worked with Dan and Russell to lease my new Tacoma, and both exceeded my expectations with their professionalism and diligence. This wasn’t my first rodeo—my previous Toyota lease experience was disappointing—but Riverhead Toyota was the complete opposite. The process was seamless, and I felt comfortable and confident throughout the entire transaction. I would absolutely do business with them again. I did take away one star due to Toyota’s policy of offering only one year of free remote start and two years of free service on a three-year lease. In a prior lease with Genesis, I received full three-year coverage for both service and remote start. This was disappointing, and I believe Toyota can do better in this area.

The service department is very organized and well run. The personnel are friendly and knowledgeable. The time estimate for the service was very close to the actual time. My wife and I were very pleased!

Great work and done on time.